The American Academy of Anti-Aging Medicine Dubai, (“A4MDubai”, “Academy”, “us”, “we”, or “our”) understands and respects the privacy of each individual and it is committed to protecting it. ALTADERMA CLINIC LLC manages and operates the www.a4mdubai.com website (the “Website”) and A4MDubai related social media accounts and mobile applications (collectively the “Services”).
This privacy policy (“Privacy Policy”) is used to inform digital visitors regarding our policies applicable to the collection, use, and disclosure of personally identifiable information (“Personal Data”).
BY USING ANY OF OUR SERVICES YOU AGREE TO THE COLLECTION AND USE OF YOUR PERSONAL DATA (“YOUR DATA”) IN ACCORDANCE WITH THE PRACTICES AND TERMS DESCRIBED IN THIS PRIVACY POLICY.
Please carefully read our Privacy Policy to understand how we collect and use Personal Data.
Privacy Policy Purpose
A4MDubai attaches importance to the protection of the data of its patients and users of its Services (hereafter “you”, “your”), and wishes to inform you through this Privacy Policy, how it treats, collects, uses, and protects Your Data as part of our business..
Information Collection & Use
We may collect different types of information, including Personal Data, that you provide us directly when you register or access various content or features of our Services. Such information may include, among others:
• Your First and Last Name;
• Postal address and Email address;
• ID number;
• Telephone number;
• Communication preferences, such as electronic newsletters or other correspondences you would like to receive from us;
• Your age, gender and interests;
• Content of messages and requests you send to us;
• If you elect to post material to any blogs, forums, participate in our social networking features or other community boards that may be offered on our Services, then such materials will be collected and some information, including your posts and posted pseudonym, may be publicly available for others to view.
The Personal Data we obtain through the use of our Services generally falls into 3 categories: (A) information you voluntarily give us about yourself; (B) information that is automatically collected as you use our Services; and (C) information we obtain using our Services generally.
Log Data
Whenever you use our Service, we may also collect data and information (including through third party products and services) on your computer or phone called “Log Data”. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, version of operating system, the configuration of the app when utilizing our Service, time and date of your use of the Service, and other statistics.
Cookies
We may also collect Cookies, which are files with small amount of data that is commonly used an anonymous unique identifier and collected automatically. These are sent to your browser from any website that you visit and are stored on your device internal memory. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device.
Use of Information Collected
We and our authorized service providers generally use information that we collect about you, including Personal Data, for our legitimate interests, including but not limited to (and you hereby consent to the foregoing):
• Personalize your experience in using our Services;
• Allow us to deliver the type of content and advertising that may interest you;
• Recommend things we think might interest you;
• Allow us to better service you in responding to your customer service requests;
• Manage a contest, promotion, survey or other features within our Services;
• Send you emails and electronic newsletters regarding promotions, our business and other related information;
• Follow up with you after correspondence (live chat, email or phone inquiries);
• Analyze the Services’ usage;
• Prevent potentially prohibited or illegal activities;
• Improve our Services;
• Fulfil our legal, regulatory and risk management obligations;
• For any other purposes disclosed to you at the time we collect Your Data or pursuant to your consent.
To Whom Your Personal Data May be Disclosed
We may share information collected through our Services, including Your Data to:
• Our affiliates, as necessary or appropriate to operate the Services as well as to enable us to provide you with information about our Services;
• Third party services providers that we engage to provide services or handle transactions on our behalf. These third-party service providers use the information we provide to them as necessary or appropriate for the performance of their services;
• Advertisers and marketing related service providers and partners that create, deliver and assess advertising or marketing campaigns, including interest-based ads;
• Content measurement companies to measure the performance of content across the internet, including on the Services;
• Social media platforms if you interact with social media widgets, share content using social media share buttons, or access features of the Services that contain content or features provided by social media platforms;
• Other parties when required by law or as necessary or appropriate to respond to requests from official and government authorities, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of AltaDerma, our patients, users, or the public.
In addition, we may share Your Data with third parties when you consent to or request such sharing.
The sharing of Personal Data in accordance with this Privacy Policy may include transfers of Your Data to entities outside the United Arab Emirates in accordance with applicable laws. The level of personal data protection in the various jurisdictions to which Your Data may be transferred varies, and in some instances such jurisdictions may not provide an adequate level of protection and enforceability. We have procedures in place to safeguard Your Data. These procedures include contractual obligations to ensure that all such entities safeguard your personal information and use it only for the purposes such data is collected in accordance with this Privacy Policy.
Security and Retention
We are committed to ensuring that our Data is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will retain Your Data for as long as necessary for the purpose of their collection, or during longer periods in accordance with applicable laws.
Site Links
Our site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Access to Your Personal Data
Under applicable laws, several rights are made available to you in certain circumstances in respect to Your Data, including the right to review, make corrections, or request deletion of Your Data. For any such requests or questions relating to this Privacy Policy please contact us by email, info@a4mdubai.com.
Changing to this Policy
This Privacy Policy may be amended to reflect legal and regulatory changes, and any updates will be available on the same page.
Last updated: 08/02/2022